BuildersBFF Terms of Service
Company: Gold Star Group Inc. ("Gold Star Group," "we," "us," or "our") Product: BuildersBFF (the "Service") Effective date: on publication to buildersbff.com Last updated: on publication
1. Agreement to these Terms
These Terms of Service (the "Terms") govern your access to and use of BuildersBFF, a web-based construction project management application operated by Gold Star Group Inc. By creating an account, starting a free trial, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.
If you are using the Service on behalf of a company or other organization, you represent that you have authority to bind that organization to these Terms, and "you" refers to that organization.
2. Who may use the Service
You must be at least 18 years old and able to form a binding contract to use the Service. The Service is intended for use by residential home builders, general contractors, and their teams, in the course of their business.
3. Accounts and security
You are responsible for the information you provide when creating an account, for keeping your login credentials secure, and for all activity that occurs under your account. Notify us promptly at allan@goldstargroupinc.com if you believe your account has been accessed without authorization. You are responsible for the acts and omissions of any team members, subcontractors, homeowners, or other users you invite to or share data through your account.
4. The Service
BuildersBFF provides tools for managing residential construction projects, which may include scheduling, activity and critical-path tracking, subcontractor contacts and insurance tracking, lead-time scheduling, expense and payment tracking, lien waiver workflows, change orders, proposals, contracts, selections, inspections, blueprints and markup, reporting, an AI assistant, and electronic signature workflows through a third-party provider. Features may change, be added, or be removed over time.
The Service is a tool. It does not perform construction management, financial, accounting, tax, insurance, or legal functions on your behalf, and it does not replace professional judgment. You are solely responsible for the decisions you make using the Service and for the accuracy of the information you enter.
5. Subscriptions, free trial, and billing
Your subscription, free trial, automatic renewal, cancellation, and any refunds are governed by the Subscription and Refund Terms, which are part of these Terms. By starting a trial or a paid subscription, you also agree to those terms. In summary: a free trial is available and does not require a credit card; paid plans renew automatically each month until cancelled; and you can cancel at any time to stop future charges.
6. Electronic signatures and documents
This section is important. Read it carefully.
6.1 We provide infrastructure, not legal documents. BuildersBFF provides electronic-signature and document-workflow technology. It lets you create, upload, fill, send, sign, receive, and store documents such as lien waivers, change orders, construction contracts, proposals, and selection sheets. We provide the process. We do not provide the legal content of those documents.
6.2 You are responsible for document content. You are solely responsible for the content, accuracy, completeness, legality, and appropriateness of every document you upload, create, edit, send, sign, store, or reuse through the Service, including any boilerplate, template, or contract language you enter.
6.3 No legal advice, no practice of law. Gold Star Group Inc. is not a law firm, does not provide legal advice or legal services, and does not review your documents for legal sufficiency. Nothing in the Service, including any AI assistant response, is legal advice. You should have your own attorney, licensed in the applicable state, review your documents, templates, and workflows for your project type and transaction before you use them.
6.4 No sample or form templates. BuildersBFF does not provide sample, example, or form legal documents. Any template or document content in your account is content you or your advisors created, and you are responsible for it.
6.5 We do not warrant legal validity. We do not represent or warrant that any document created, sent, signed, or stored through the Service is legally sufficient, valid, enforceable, complete, admissible, or appropriate for any particular purpose, party, transaction, or jurisdiction. The electronic-signature process is separate from the legal validity of the underlying document. A document can move through the signature process successfully and still be legally defective for reasons unrelated to the Service.
6.6 Signer identity, authority, consent, and records. You are responsible for confirming the identity and authority of each person you send a document to, for obtaining each signer's consent to sign electronically where required, and for retaining your own copies and records of signed documents. We are not responsible for verifying who signed, whether they had authority to sign, or whether a signer consented as required by law.
6.7 Lien waivers, construction contracts, and homeowner documents. Lien waivers, construction contracts, change orders, and homeowner-facing documents are governed by state-specific requirements that vary and change. You are solely responsible for ensuring any such document complies with the law of the applicable state.
6.8 Third-party e-signature provider. Electronic signatures are processed through a third-party provider, Firma. We do not control that provider and are not responsible for its availability, performance, compliance claims, audit trails, or service interruptions. Your use of the signature feature is also subject to that provider's terms. If the provider experiences an outage, error, or failure, the signature process may be delayed or unavailable, and we are not liable for any resulting loss.
7. Your data and content
You retain ownership of the project data, documents, and other content you enter into the Service ("Your Content"). You grant Gold Star Group Inc. a limited license to host, store, process, transmit, display, and back up Your Content solely to operate and provide the Service to you, to provide support, and as otherwise described in our Privacy Policy.
You represent that you have the rights and permissions needed to enter Your Content into the Service, including any information about homeowners, subcontractors, or other third parties, and to have it processed as described in the Privacy Policy.
You are responsible for maintaining your own backups. The Service offers export tools, and you should use them. The Service is not a system of record for legal, accounting, or tax purposes.
8. Acceptable use
You agree not to use the Service to: break the law; infringe others' rights; upload malware; attempt to gain unauthorized access to the Service, other accounts, or our providers' systems; interfere with or overload the Service; reverse engineer the Service except as permitted by law; resell or provide the Service to third parties except your own authorized team members and project participants; or use the Service to send unlawful, deceptive, or unauthorized communications.
9. Intellectual property
The Service, including its software, design, and branding (BuildersBFF, BFF Office, and related marks), is owned by Gold Star Group Inc. and protected by law. These Terms do not grant you any right in our intellectual property except the limited right to use the Service under these Terms.
10. Third-party services
The Service relies on third-party providers, which may include cloud hosting and database services, an email delivery service, a payment processor, and an electronic-signature provider. Your use of the Service may be subject to those providers' terms. We are not responsible for the acts, omissions, availability, or content of third-party services.
11. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT DATA WILL NOT BE LOST. WE DO NOT WARRANT THE LEGAL SUFFICIENCY, ENFORCEABILITY, OR ACCURACY OF ANY DOCUMENT PROCESSED THROUGH THE SERVICE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
12. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, GOLD STAR GROUP INC. WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY. THIS INCLUDES ANY CLAIM ARISING FROM A DOCUMENT THAT IS LATER CHALLENGED, FOUND DEFECTIVE, REJECTED, UNENFORCEABLE, OR NONCOMPLIANT WITH LAW.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.
13. Indemnification
You agree to indemnify and hold harmless Gold Star Group Inc. and its owners, officers, and agents from any claim, loss, or expense (including reasonable attorney fees) arising from Your Content, your documents, your use of the Service, your violation of these Terms, or your violation of any law or third-party right, including any claim by a homeowner, subcontractor, or other party relating to a document you created, sent, signed, or stored through the Service.
14. Termination
You may stop using the Service and cancel at any time as described in the Subscription and Refund Terms. We may suspend or terminate your access if you violate these Terms, fail to pay, or if we reasonably believe your use creates risk or legal exposure. On termination, your right to use the Service ends. We will make your data available for export for a reasonable period as described in the Subscription and Refund Terms, after which it may be deleted.
15. Changes to these Terms
We may update these Terms from time to time. If we make material changes, we will provide notice by email or in the Service. Continued use after the changes take effect means you accept the updated Terms.
16. Governing law and disputes
These Terms are governed by the laws of the State of Michigan, without regard to conflict-of-law rules. Any dispute relating to these Terms or the Service will be brought in the state or federal courts located in Michigan, and you consent to the jurisdiction of those courts.
17. Contact
Questions about these Terms: allan@goldstargroupinc.com, Gold Star Group Inc.