Last updated: July 15, 2026
These Terms of Service ("Terms") govern your access to and use of the BuildersBFF construction management application and the website buildersbff.com (collectively, the "Service"), operated by Gold Star Group, Inc., doing business as BuildersBFF ("we," "our," or "us"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
BuildersBFF is a cloud-based construction project management application designed to help residential builders manage projects, tasks, schedules, subcontractors, expenses, payments, lien waivers, change orders, daily logs, inspections, permits, punch lists, warranties, and related construction management activities.
The Service is a management and organizational tool. It is not a substitute for professional legal, financial, accounting, architectural, engineering, or construction advice. You are solely responsible for ensuring compliance with all applicable local, state, and federal laws, building codes, and regulations.
These Terms govern the cloud-based Service. If we offer a separately licensed desktop version of BuildersBFF, that product will be governed by its own license terms provided at the time of purchase.
You must be at least 18 years of age to use the Service. By using the Service, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.
To access the Service, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
The Service allows an account owner to invite team members. If you are an account owner, you are responsible for the activity of the members you invite, for the access you grant them, and for removing access when it is no longer appropriate.
Project data in a team account belongs to the account owner, not to individual team members. If you join an account as a team member, the account owner and administrators may view, edit, export, and delete the data you enter, and may remove your access at any time. Your name or email address may be displayed to other members of the account to identify entries you create.
Beta program. We currently offer a free beta program. Beta access is free for the stated beta period, does not require a credit card, and will not automatically convert into a paid subscription or charge you at the end of the beta. At the end of the beta period you may choose whether to subscribe. Beta features are provided as-is and may change, break, or be removed.
Subscriptions. Following the beta, the Service is offered on subscription plans. Current plans, tiers, project limits, and prices are described on our pricing page and may change with reasonable notice. Changes to pricing will not apply to your current billing period.
Billing and cancellation. Subscriptions are billed monthly or annually depending on the plan selected. You may cancel at any time; your subscription remains active until the end of the current billing period. Refunds for unused portions of annual subscriptions are issued at our discretion.
Cancellation and your data. If your subscription ends, you will no longer be able to log in to the Service. Your data is not deleted, and you may resubscribe and resume access. We strongly recommend exporting a copy of your data before your access ends. You may request permanent deletion of your data at any time as described in our Privacy Policy.
Add-on services. Certain features that carry per-use costs — such as electronic signature delivery or text messaging — may be offered as paid add-ons or subject to usage limits. Any such charges will be disclosed before you enable the feature.
Your project data is stored on cloud servers that we control, located in the United States. We maintain reasonable administrative, technical, and physical safeguards designed to protect it, including encryption in transit and at rest, access controls, and regular backups of the production database.
You retain ownership of your data. You may export a complete copy of your data through the Service at any time.
While we take reasonable measures to protect and preserve your data, no system is completely secure or immune to failure, and we do not guarantee that data will never be lost or corrupted. We encourage you to export and retain your own copies of critical records. Our responsibility for any loss of data is subject to the limitations in Section 15.
For details on how we collect, use, store, and share your information — including the third-party providers who process it on our behalf — see our Privacy Policy.
The Service includes an AI Advisor feature. When you use it, relevant portions of your project data are transmitted to a third-party AI provider in order to generate a response. Use of the AI Advisor is optional. See our Privacy Policy for details.
AI-generated output may be inaccurate, incomplete, or wrong. The AI Advisor does not provide legal, financial, accounting, engineering, or construction advice. You are responsible for independently verifying any output before relying on it. Where the AI Advisor can take actions in your account at your instruction, you are responsible for reviewing and confirming those actions.
Fair use. The AI Advisor is provided subject to fair use limits. Each plan includes a reasonable allowance of AI Advisor activity for normal business use by your team. We may set and adjust per-user, per-team, daily, and monthly limits, and may throttle, suspend, or charge separately for usage that materially exceeds normal business use, or that we reasonably believe to be automated, abusive, or resold. We will make reasonable efforts to notify you before limiting your access, except where immediate action is needed to protect the Service. Current limits, where published, appear on our pricing page.
The Service allows you to send communications — including emails and text messages — to third parties whose contact information you enter, such as your subcontractors, clients, vendors, and inspectors.
You are responsible for these communications and for the contact information you provide. By entering a third party's phone number or email address into the Service, you represent and warrant that:
Text messages sent through the Service include opt-out instructions, and opt-out requests are honored automatically. You may not attempt to circumvent an opt-out.
We may suspend or terminate your access to messaging features, or to the Service entirely, immediately and without notice, if we believe you are sending messages without proper consent, sending unsolicited or unlawful messages, or exposing us or our messaging providers to carrier complaints, regulatory action, or liability.
The Service includes lien waiver form templates and signature capture functionality. These templates are provided for convenience and general informational purposes only.
Lien waiver requirements vary by state and jurisdiction. We do not guarantee that the lien waiver forms provided in the Service comply with the specific legal requirements of your state, county, or municipality. It is your sole responsibility to verify that any lien waiver form used through the Service meets the legal requirements applicable to your project and jurisdiction.
Signature capture and electronic signature features are provided as a convenience for collecting acknowledgments and approvals. We make no representations regarding the legal enforceability of electronically captured signatures in your jurisdiction. Consult a licensed attorney if you have questions about the legal validity of electronic signatures for your specific use case.
The Service is not a law firm and does not provide legal advice. Use of lien waiver templates, change order forms, or any other document generated through the Service does not create an attorney-client relationship.
The Service provides tools for creating, documenting, and signing change orders. Change order documents generated through the Service are intended to document agreed-upon scope and cost changes between you and your clients. We make no guarantees regarding the legal enforceability of change orders created through the Service. You are responsible for ensuring that change orders meet the requirements of your contract and applicable laws.
The Service provides tools for tracking expenses, budgets, payments, and job costs. Financial calculations, reports, and summaries generated by the Service are for informational and organizational purposes only. They do not constitute financial, tax, or accounting advice. You should not rely solely on the Service for tax filings, financial reporting, or official accounting records. We recommend using the Service in conjunction with professional accounting software and consulting a qualified accountant or financial advisor.
The Service allows you to track subcontractor insurance information including policy expiration dates. While the Service provides alerts for expiring or expired insurance, we do not verify the accuracy, validity, or adequacy of any insurance information entered into the Service. You are solely responsible for verifying subcontractor insurance coverage and compliance with your contractual and legal requirements.
The Service, including its design, code, features, graphics, and documentation, is the intellectual property of Gold Star Group, Inc. and is protected by copyright and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Service without our prior written consent.
You retain ownership of all data, content, photos, and documents that you create or upload through the Service. You grant us a limited license to host, store, process, transmit, and display your data — including through the third-party service providers identified in our Privacy Policy — solely for the purpose of providing and supporting the Service to you.
You agree not to use the Service to:
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL GOLD STAR GROUP, INC., ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU HAVE PAID TO US FOR THE SERVICE DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
WE SPECIFICALLY DISCLAIM ANY WARRANTY REGARDING THE LEGAL SUFFICIENCY, ACCURACY, OR ENFORCEABILITY OF ANY LIEN WAIVER FORMS, CHANGE ORDER DOCUMENTS, OR OTHER TEMPLATES PROVIDED THROUGH THE SERVICE, AND ANY WARRANTY REGARDING THE ACCURACY OF AI-GENERATED OUTPUT.
You agree to defend, indemnify, and hold harmless Gold Star Group, Inc. and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or in any way connected with your access to or use of the Service, your violation of these Terms, your violation of any rights of a third party, or any communications you send to third parties through the Service — including any claim under the Telephone Consumer Protection Act or similar law arising from contact information you provided.
We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.
We may revise these Terms from time to time. The most current version will always be posted on this page with the updated date. By continuing to access or use the Service after any revisions become effective, you agree to be bound by the revised Terms.
These Terms shall be governed by and construed in accordance with the laws of the State of Michigan, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be resolved in the state or federal courts located in Michigan.
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
These Terms, together with our Privacy Policy and Disclaimer, constitute the entire agreement between you and Gold Star Group, Inc. regarding the Service and supersede any prior agreements.
If you have any questions about these Terms, please contact us at:
Gold Star Group, Inc. d/b/a BuildersBFF
Email: info@buildersbff.com
Website: buildersbff.com